Privacy Policy
This Privacy Policy describes how Sarnyas (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use, or make a purchase from https://sarnyas.com/
1. What Information We Collect
We collect various types of information from and about you, including:
- Personal Information You Provide:
- Contact Information: Name, email address, shipping address, billing address, phone number.
- Account Information: Username, password (encrypted), and other registration details.
- Payment Information: Payment card details (processed securely by our payment gateway providers – we do not store full card numbers on our servers), and billing information.
- Order Information: Details about the products you purchase and your order history.
- Communications: Information you provide when you contact us with inquiries, feedback, or customer service requests.
- Marketing Preferences: Your preferences for receiving marketing communications from us.
- Information We Collect Automatically:
- Usage Data: Information about your interactions with our Site, such as pages viewed, products viewed, items added to your cart, and the duration of your visit.
- Device Information: IP address, browser type, operating system, device identifiers, and other technical information about the device you use to access our Site.
- Location Information: General geographical location derived from your IP address.
- Cookies and Tracking Technologies: Information collected through cookies, web beacons, and similar technologies (see “Cookies and Tracking Technologies” section below).
- Information We Collect from Third Parties:
- We may receive information about you from third-party service providers, such as payment processors, shipping partners, and marketing partners, following their privacy policies.
2. How We Use Your Information
We use your personal information for various purposes, including:
- To Provide and Maintain Our Services:
- Process and fulfill your orders.
- Manage your account and preferences.
- Process payments and prevent fraudulent transactions.
- Ship products to you and manage returns.
- Communicate with you about your orders, inquiries, and customer service requests.
- Provide customer support.
- To Improve and Personalize Your Experience:
- Understand how you use our Site to improve its functionality and user experience.
- Personalize product recommendations and content.
- Analyze trends and gather demographic information.
- For Marketing and Promotional Purposes:
- Send you promotional emails, newsletters, and special offers (you can opt-out at any time).
- Display targeted advertisements on our Site and third-party platforms.
- Conduct contests, surveys, and other promotional activities.
- For Security and Fraud Prevention:
- Protect the security and integrity of our Site and services.
- Detect, prevent, and investigate fraudulent or unauthorized activities.
- Comply with legal obligations and enforce our terms and conditions.
3. How We Share Your Information
We may share your personal information with third parties in the following circumstances:
- Service Providers: We share information with third-party service providers who perform services on our behalf, such as:
- Payment processing (e.g., Stripe, PayPal)
- Shipping and logistics (e.g., FedEx, DHL, local couriers)
- Marketing and advertising (e.g., Google Ads, social media platforms)
- Website hosting and analytics (e.g., Google Analytics)
- Customer support and communication tools.
- These service providers are obligated to protect your information and use it only for the purposes for which we disclose it to them.
- Business Transfers: In the event of a merger, acquisition, sale of assets, or bankruptcy, your personal information may be transferred as part of the transaction.
- Legal Compliance and Protection: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to:
- Comply with a legal obligation.
- Protect and defend the rights or property of Sarnyas.
- Prevent or investigate possible wrongdoing in connection with the Site.
- Protect the personal safety of users of the Site or the public.
- With Your Consent: We may share your information with your consent or at your direction.
- Aggregated or Anonymized Data: We may share aggregated or anonymized data that cannot reasonably be used to identify you.
4. Cookies and Tracking Technologies
We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities on our Site.
- Cookies: Small data files stored on your device that help us remember your preferences, track your shopping cart and analyze Site usage.
- Web Beacons: Small graphic images or other web programming code that may be included in our web pages and email messages, used to count visitors to the Site and measure the effectiveness of marketing campaigns.
You can set your browser to refuse all or some browser cookies or to alert you when cookies are being sent. However, if you disable or refuse cookies, please note that some parts of the Site may then be inaccessible or not function properly.
5. Data Security
We implement reasonable technical and organizational measures designed to protect your personal information from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law (e.g., for tax, accounting, or other legal requirements).
7. Your Rights
Depending on your location and applicable laws, you may have certain rights regarding your personal information, including:
- Right to Access: Request access to the personal information we hold about you.
- Right to Rectification: Request correction of inaccurate or incomplete personal information.
- Right to Erasure (Right to be Forgotten): Request deletion of your personal information under certain circumstances.
- Right to Restrict Processing: Request restriction of the processing of your personal information under certain circumstances.
- Right to Data Portability: Receive your personal information in a structured, commonly used, and machine-readable format.
- Right to Object: Object to the processing of your personal information for direct marketing purposes or on grounds relating to your particular situation.
- Right to Withdraw Consent: Withdraw your consent at any time when we rely on your consent to process your personal information.
To exercise any of these rights, please contact us using the contact details provided below. We may require you to verify your identity before responding to your request.
8. Third-Party Links
Our Site may contain links to third-party websites or services that are not operated by us. This Privacy Policy does not apply to the practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.
9. Children’s Privacy
Our Site is not intended for children under the age of [Insert Minimum Age, e.g., 13 or 16 depending on your jurisdiction]. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete such information as soon as possible.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated Privacy Policy on this page with a new “Effective Date.” We encourage you to review this Privacy Policy periodically.
11. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us.
