Frequently Asked Questions
What Shipping Methods Are Available?
We ship through Third-Party couriers and Logistics companies like Pathao, REDX, Paperfly, e-Courier, SA Paribahan, and Sundarban Courier. These companies specialize in picking up parcels from your location and delivering them to your customers. Almost all the courier companies offer COD (Cash on Delivery) service, where they collect payment from the customer upon delivery and transfer it to the merchant.
How Long Will it Take To Get My Package?
Typically, it takes 24-48 hours or 1-3 days for inside Dhaka, and usually 2-5 days or 48-72 hours, depending on the location.
Express/Same-Day Delivery: This is often available for deliveries within the Dhaka Metropolitan Area. Some services, like Pathao, offer delivery within 4-6 hours..
What is the Shipping Cost?
Shipping costs depend on the delivery location (within Dhaka vs. outside Dhaka) and the weight of the parcel. The standard parcel rate is BDT 50 (up to 1 kg) for inside Dhaka and BDT 100 for a parcel up to 1 kg for outside Dhaka.
(Additionally, there are usually extra charges for exceeding the weight limit (e.g., BDT 20-40 per additional kg) and a COD (Cash on Delivery) fee, which is often around 0.5% to 1% of the product price.)
Do I Need an Account To Place an Order?
Yes, we require you to create a user account with a username and password before completing the purchase. It saves your information (address, payment methods, etc.) for future orders, making repeat purchases much faster. It also gives you access to an order history, tracking information, and sometimes exclusive offers or loyalty points.
More Inqueries
What Shipping Methods Are Available?
We ship through Third-Party couriers and Logistics companies like Pathao, REDX, Paperfly, e-Courier, SA Paribahan, and Sundarban Courier. These companies specialize in picking up parcels from your location and delivering them to your customers. Almost all the courier companies offer COD (Cash on Delivery) service, where they collect payment from the customer upon delivery and transfer it to the merchant.
How Long Will it Take To Get My Package?
Typically, it takes 24-48 hours or 1-3 days for inside Dhaka, and usually 2-5 days or 48-72 hours, depending on the location.
Express/Same-Day Delivery: This is often available for deliveries within the Dhaka Metropolitan Area. Some services, like Pathao, offer delivery within 4-6 hours..
What is the Shipping Cost?
Shipping costs depend on the delivery location (within Dhaka vs. outside Dhaka) and the weight of the parcel. The standard parcel rate is BDT 50 (up to 1 kg) for inside Dhaka and BDT 100 for a parcel up to 1 kg for outside Dhaka.
(Additionally, there are usually extra charges for exceeding the weight limit (e.g., BDT 20-40 per additional kg) and a COD (Cash on Delivery) fee, which is often around 0.5% to 1% of the product price.)
How Do I Place an Order?
In egestas, libero vitae scelerisque tristique, turpis augue faucibus dolor, at aliquet ligula massa at justo. Donec viverra tortor quis tortor pretium, in pretium risus finibus. Integer viverra pretium auctor. Aliquam eget convallis eros, varius sagittis nulla. Suspendisse potenti. Aenean consequat ex sit amet metus ultrices tristique. Nam ac nunc augue. Suspendisse finibus in dolor eget volutpat.
How Should I to Contact if I Have Any Queries?
In egestas, libero vitae scelerisque tristique, turpis augue faucibus dolor, at aliquet ligula massa at justo. Donec viverra tortor quis tortor pretium, in pretium risus finibus. Integer viverra pretium auctor. Aliquam eget convallis eros, varius sagittis nulla. Suspendisse potenti. Aenean consequat ex sit amet metus ultrices tristique. Nam ac nunc augue. Suspendisse finibus in dolor eget volutpat.
Do I Need an Account to Place an Order?
Yes, we require you to create a user account with a username and password before completing the purchase. It saves your information (address, payment methods, etc.) for future orders, making repeat purchases much faster. It also gives you access to an order history, tracking information, and sometimes exclusive offers or loyalty points.
